We have been losing our ability to communicate verbally and in writing for many years now. I have a collection of letters/correspondence from Civil War soldiers and officers that is so creative and thoughtful that it makes our modern emails look like they are written by amoebas. And our spoken conversations are almost as embarrassing.
We find ourselves increasingly at a loss for words in our daily routines and it is hurting our relationships and more. Listening to Headlee will remind us of the basics of what a conversation is all about. You've heard most of this before, some might be new. Good refresher or original ideas, either way, good words for those who converse daily.